Media Coverage: More Multifamily Owners Are Discovering One Of The ‘Best-Kept Secrets’ Of U.S. Housing Policy

More Multifamily Owners Are Discovering One Of The ‘Best-Kept Secrets’ Of U.S. Housing Policy

Written by Taylor Driscoll, originally published in Bisnow Boston on July 12, 2023.

Robin Valentine struggled financially for years as she lived in subsidized housing in Boston's Dorchester neighborhood with three children she raised on her own.

Despite having a stable job working for the University of Massachusetts Boston for nearly two decades, she found it hard to keep up with bills and debt payments. That all changed after she was introduced to a little-known federal program that would ultimately help her save tens of thousands of dollars and get out of subsidized housing.

Robin Valentine and two of her children outside of their home.. Courtesy of Paulina McGrath

“I didn’t want to be on Section 8 forever,” Valentine said. “It felt good to save money and have control.”

In her first five-year period in the Family Self-Sufficiency program, she saved $11K that she used to pay off her student loan debt and other bills. She then re-enrolled and was able to save another $30K during the second five-year period as her income increased. She used the money for a down payment on her first home.

“I never thought about it until we moved into our house and sat down,” Valentine said. “One day, I just cried and thought about everything that happened.”

Valentine is one of tens of thousands of families using the FSS program overseen by the Department of Housing and Urban Development, which expects 70,000 families to enroll this year. But housing advocates say that number pales in comparison to the program’s untapped potential, with more than 2 million families eligible to benefit from the program.

The FSS program allows families who live in federally subsidized affordable housing to recapture any rent increases they are forced to pay when their income rises by putting it into an interest-earning savings account, and if they meet certain requirements, they later receive the savings to use as they wish. Nearly 37,000 households completed the program during the 10-year period ending in 2016, and they received an average of $6,270, according to HUD data.

The government has worked to grow the program in recent years, with HUD expanding the program’s eligibility in 2015 to include private multifamily owners that have subsidized tenants. Last year, it added funding to help those landlords implement the program at their properties. This step has led to a surge in interest from the multifamily sector, experts said, and they think additional changes could help expand it dramatically in the coming years.

Housing providers and advocates told Bisnow the program has come a long way in the three decades since its inception, but there are still improvements that need to be made to bring in more families and providers. Advocates have pushed to make it a universal program that eligible participants are automatically enrolled in rather than being required to opt in, and HUD embraced that idea by proposing a pilot program in its latest budget request.

“It’s one of HUD’s best-kept secrets,” said Julianna Stuart-Lomax, vice president of community impact for Preservation of Affordable Housing, a nonprofit landlord that has been using the program since 2015.

“We are thrilled to see the increase in interest,” she added.

Compass Working Capital CEO Markita Morris-Louis, whose firm helps public housing agencies and private affordable housing providers operate FSS programs at their properties, said she is pushing to get more of the 2 million eligible households involved in the program.

“We’re working really hard to try and close that gap through our direct service relationships with our housing partners, through training and technical assistance for all the folks doing this kind of work, and through our policy initiative and trying to remove barriers to families,” Morris-Louis said.

The program was conceived in 1990 during the George H.W. Bush administration, and over the years, its focus has shifted to prioritize building assets for low-income families, in addition to incentivizing them to work, Morris-Louis said. 

To be eligible for the program, families must live in affordable housing through a public housing agency or a project-based rental assistance unit that is run by a private multifamily landlord.

These families’ monthly rent payments are determined by their income, so when their salary rises, they also see a hike in expenses. For example, according to the Center for Budget and Policy Priorities, if a family’s monthly income increased from $600 to $1K, its required rent payments would increase by $120.

The FSS program works by taking the amount of increased rent in those instances and putting it aside in an interest-bearing escrow account established by the public housing authority or affordable housing provider that operates the tenant's property. 

Participants must complete a five-year program to access that escrow account, and throughout that period they must maintain employment, meet specific goals in their contracts and be independent of welfare assistance by the end of the program. They will also receive financial coaching during the period, and if they complete the program, they can use the money in the savings account to buy their own homes, pay off debt or cover other expenses.

The program has begun to see renewed interest in recent years from the federal government and the local public housing agencies and landlords that implement it. Federal funding for the program has risen from $80M in fiscal year 2019 to $125M in FY23, a 56% increase.

“Both Republicans and Democrats have supported this, and even under the last administration, when HUD’s budget was slashed, the FSS coordinator grants received an increase,” Morris-Louis said “There is definite across-the-aisle support for this.”

In 2015, Congress expanded program eligibility to families living in privately owned units that have Section 8 tenants. Last year, as part of a list of new changes made in HUD’s final ruling on the program, the department also expanded funding to private multifamily owners to help pay the FSS coordinators who run the program as well as fund the escrow accounts needed to hold the savings.

Compass Working Capital and WinnCos. partnered to bring an FSS program to Castle Square apartments in Boston's South End neighborhood.

“Prior to this past year, HUD didn’t fund the program for multifamily housing,” said Trevor Samios, senior vice president of connected communities at multifamily owner WinnCos.

“Although they’d fund the escrow account and said, ‘We’ll pay the difference between someone’s base rent and as their income progresses, we require financial coaching to be done in person, and we require reporting on the impact of the program,’ that meant that multifamily owners had to self-fund the program.” 

The new funding to help multifamily owners implement the program has led to a surge in interest from landlords, a HUD spokesperson told Bisnow.

“This year, we had an overwhelming interest in applications, and this was the first time we were able to offer new programs,” the spokesperson said.

Of the newly funded programs, 38 of the applications were from privately owned affordable housing operators, the spokesperson said. And they had another 150 applications they couldn’t fund, including around 100 from private owners.

Some of the first multifamily owners to participate in this program included Preservation of Affordable Housing and WinnCos., both mission-driven organizations that have substantial affordable housing portfolios.

POAH was the first owner to adopt the program in 2015, and Stuart-Lomax said she was excited to see other housing providers join in the years that followed.

“There was a lot of manual, hands-on investment to get this thing going,” she said. “Private owners were not eligible to run the program, and this also recently changed. Part of the resurgence is that we are now eligible to apply competitively for grants to run these programs.” 

However, Stuart-Lomax said that there are still some issues with the program that need to be resolved to help more private housing providers implement it.

WinnCos. started participating in the FSS program in 2019, making it the first for-profit owner to do so, and it has since expanded the program to 19 of its properties. The developer and owner was able to secure nine grants from HUD.

Samios said the ripple effects from the pandemic have made property owners and investors look for other avenues to keep up with operations and prevent evictions and turnover at properties.

“Part of what you’re seeing in terms of a resurgence right now is that a lot of property owners are seeing that the [pandemic] really destabilized operations of a property and the community, made it a lot harder to run and finance their work, and because of that, you had investors trying to figure out how to prevent a backslide in evictions,” Samios said.

He said that more property owners are starting to turn to the FSS program because it not only helps residents build assets but also helps landlords keep operations stable, as tenants continue to pay rent and have better financial planning.

“All of those things colliding has really pushed the program to be more accepted, and more people are interested, especially with the grant opening the door to actual funding available,” Samios said.

Samios said there could also be more consideration of making the FSS program part of Massachusetts' qualified allocation plans, which is the criteria for awarding federal tax credits to certain housing properties.

“With MassHousing, for example, if you operate FSS as an owner or a developer, it can be considered in a competitive submission or response to an RFP,” Samios said. “That will catalyze a lot of owners to get more involved if they see that it can help their projects get financed and built faster.”

Samios isn't alone in seeing the potential for the program to expand even further. One of the biggest changes that housing advocates think Congress should make to the program is to consider an opt-out model, also known as a universal escrow account, that would automatically enroll eligible families.

Sonya Acosta, a senior policy analyst at the Center for Budget and Policy Priorities, said that although Congress has made efforts to expand the program, the universal escrow account could help more families save.

“It would be really great to test out the universal escrow account idea and see how it might play out and see if it is something that could potentially be expanded to more rental assistance programs more broadly,” Acosta said.

As the program is now, families have to voluntarily apply. Some families might distrust their housing provider and might believe the program is too good to be true, and others might not even know it exists. Morris-Louis said that using this model would be similar to that of an employer-sponsored retirement plan.

“By opt out, we mean shifting the default,” Morris-Louis said. “When we want people to take advantage of a resource, the best way is to just put the resources in front of them and say, ‘You’re participating in this until you’re not.’”

As advocates push for more expansion, HUD has been listening. The agency has filed a request through its FY24 budget to test an opt-out model for the program, but it still needs congressional approval.

“We have to do demos and pilots to test the model and figure out what unknowns there are,” a HUD spokesperson said. “It takes an act from Congress to make a lot of changes to a program like this, and we are thrilled that it happened. Now we are like, ‘OK, we did it, now let’s watch and learn.’”

Changing the program to automatically enroll eligible families could help more people like Valentine, who said she was initially skeptical of the FSS program and didn’t trust that it could help her.

“Before I started this program, I had this fear of money,” she said. “Although I worked and paid my bills as much as I could, I could never get ahead.

“Once I got the hang of that and after talking to a financial coach, I became less fearful.”

Read statement from Compass CEO on SCOTUS decision to overturn student loan debt relief

In a landmark decision, the Supreme Court has ruled to overturn President Biden's Executive Order on student loan debt.  

Markita Morris-Louis, CEO of Compass Working Capital, has released the following statement: 

“By invalidating President Biden’s executive order, after their decision striking down affirmative action yesterday, the Supreme Court is perpetuating a deeply unjust system that disproportionately affects families with low incomes and exacerbates the racial and gender wealth gaps. It disregards the aspirations of hardworking students who sought higher education as a path to a better future, only to be burdened with insurmountable debt that impedes their progress. 

“President Biden's executive order on student loan forgiveness was a significant step towards rectifying this deeply inequitable situation. It reflected a commitment to the well-being and prosperity of the American people, acknowledging the crippling effect of student loan debt on individuals, families, and the broader economy. The Supreme Court's ruling also disregards the overwhelming public support for student loan forgiveness. Countless polls and surveys have consistently shown that a majority of Americans from all walks of life support meaningful student debt relief measures. The consequences of this decision are far-reaching. By denying relief to millions of borrowers struggling to make ends meet, this decision will stifle economic growth for generations. 

“Compass Working Capital calls on Congress and the Biden Administration to work together to rectify this setback by exploring alternative avenues for economic empowerment. Compass Working Capital will continue to advocate for policies that dismantle barriers to wealth building for families with low incomes, especially families led by Black and Hispanic/Latino women. By working together, we can build a society where attaining a college degree is part of a pathway to financial security rather than a financial burden.” 

Damali, a Compass Working Capital client from our FSS program with Boston Housing Authority, said: 

“For far too many of us – and for far too long - student loan debt has loomed over our hopes, dreams, and plans. I took out $12,000 in loans to help pay for my degree. I’ve been making payments toward my loans for years. But with interest rates so high, it’s hard to make a dent in them. I now owe more than $35,000. Today's Supreme Court ruling will make it exponentially more difficult for myself and millions of American to get by, let alone get ahead. Going forward, we must continue to advocate for economic programs that can pave the way for a more equitable and promising society. " 

Statement on debt ceiling negotiations from Compass CEO

The Biden Administration has made a tentative agreement with Speaker McCarthy on the debt ceiling, caving to Republican demands that cut food and temporary assistance by imposing higher work requirements on certain beneficiaries, especially older adults. In response, Compass’ CEO Markita Morris-Louis released the following statement: 

“Americans with low incomes shouldn’t be the ones to suffer in a political chess match over our national debt. Regardless of the expanded support it offers some beneficiaries, this so called “compromise” only passes the cost on to families who – frankly – haven’t caused this mess, have not benefited from previous tax-reform laws, and don’t have the financial bandwidth to spare. Research shows that work requirements do not work. They only increase barriers to accessing assistance, driving families deeper into poverty. And they are steeped in insidious stereotypes about families experiencing poverty that have no place in these negotiations, nor in our public programs in general. Our clients work hard every day, playing by the rules of an unfair game, doing everything they can to build a better future for their families. Obstacles like work requirements make it harder for families to get ahead, and we’re going to keep working to dismantle them.   

“There is still time to right the course - if Congress and the administration are serious about adverting a financial crisis, they need to focus on ending subsidies for the wealthy and instead invest to expand programs and services that support households with low incomes. In these uncertain economic times with the costs of food and other necessities skyrocketing, families need support, not the ultra-rich. Investing in programs like the Family Self-Sufficiency (FSS) program – which Compass operates in partnership with housing providers – can help families get ahead.”  

Compass wrote to the Appropriations Subcommittee on Transportation, Housing and Urban Development last month urging Congress to make a sustained investment in FSS. You can read the full letter here. This deal would freeze HUD’s budget and lock out eligible FSS beneficiaries and keeping people in poverty without incentive to strive for financial security.

Compass clients increase credit scores, accrue less debt according to new research

Good credit is key to opening the pathway to asset building opportunities like homeownership, business loans, and more. 

According to new research from Abt Associates, participants in our FSS programs both improve their credit and reduce their debt significantly compared to families not enrolled in FSS. On average our clients: 

  •  Increased their credit scores by 20 points 

  • Accrued $3,210 less debt  

FSS participants were also more likely to achieve and maintain a credit score of at least 660, improving their ability to pursue opportunities like starting a business, buying a home, or education for themselves or their children. Plus, a higher credit score and lower debt positions clients to secure better interest rates – leading to significant savings long term.  

The research examined residents with our partners at Cambridge Housing Authority, Metro Housing | Boston, and the Preservation of Affordable Housing (POAH) who enrolled between May 2016 and March 2019. Notably, when researchers extended the timeline into the COVID-19 pandemic, families maintained these strong outcomes and positive economic progress. This expanded study is consistent with previous credit and debt findings conducted by Abt in 2017.  

As the country continues to grapple with inflation and economic uncertainty, this latest study underscores the power of FSS to support families with low incomes, particularly Black and Hispanic/Latino families, to improve their credit, reduce debt, and build assets.  

RFP announcement: Compass seeks philanthropic consultant

In 2022, Compass released a seven-year strategic plan to expand our high-impact model for the federal Family Self-Sufficiency (FSS) program, continue to build the field of knowledge around FSS, and shape federal policy – including piloting an opt-out model for FSS.

Compass is at an exciting juncture in our growth and seeks a skilled fundraising partner to position Compass to expand and sustain its fundraising operations in line with the organization’s growth trajectory. The ~$88MM strategic plan will require a philanthropic raise of approximately $42MM to carry out.

This request will remain open until filled. Interested parties are asked to submit responses within an initial submission window of January 30 – February 17, 2023. Please submit proposals or questions to jstuart@compassworkingcapital.org.

As a reflection of our mission and the clients we partner with, Compass is committed to prioritizing vendors with at least 51% ownership and/or leadership with people who identify as:  

  • Black women 

  • Latinx women 

  • Black 

  • Latinx  

Priority will also be given to firms with experience in elevating the profile and brand of nonprofit organizations, especially those with a focus on poverty and the racial and gender wealth divides. 

Compass issues RFP for strategic partner in public relations

In 2022, Compass released a seven-year strategic plan to expand our high-impact model for the federal Family Self-Sufficiency (FSS) program, continue to build the field of knowledge around FSS, and shape federal policy – including piloting an opt-out model for FSS.

Compass is at an exciting juncture in our growth and seeks a skilled public relations partner to position Compass as a thought leader on asset poverty and elevate our organization’s profile among three key audiences: 

  • Policymakers (federal, Massachusetts, potentially Pennsylvania), including elected officials and their staff, administration officials, agency leaders and staff 

  • Leaders in the housing field (especially large public housing authorities and private affordable housing owners)  

  • Philanthropic leaders (institutional, individual and corporate)  

The firm should create and implement a comprehensive media and public relations plan as well as monitor the media landscape to identify opportunities to insert Compass into the conversation.    

Compass seeks to secure this partner to start work no later than March 1, 2023. Please submit proposals or questions to mtaylor@compassworkingcapital.org.

As a reflection of our mission and the clients we partner with, Compass is committed to prioritizing vendors with at least 51% ownership and/or leadership with people who identify as:  

  • Black women 

  • Latinx women 

  • Black 

  • Latinx  

Priority will also be given to firms with experience in elevating the profile and brand of nonprofit organizations, especially those with a focus on poverty and the racial and gender wealth divides. 

We ask for submissions by January 31, 2023.

Our Next Chapter: announcing our new vision, refreshed mission, and next strategic plan

headshot of Compass CEO Markita Morris-Louis

Markita Morris-Louis
CEO

 

A new vision and refreshed mission

When Compass was founded in 2005, it was done so with a vision that it would one day become a leading, nonprofit financial services organization. I think you will agree with me that under the leadership of our founder, Sherry Riva, and thanks to the heartfelt efforts of Compass’ clients, staff, Board, partners, and supporters, this vision has been reached. Compass is a leader in the field and has had a measurable impact on national practice and policy.  

And so, the time has come to set a new vision – a bold, ambitious “north star” for the world we want to live in together. One that builds on our history, is rooted in our values, and challenges us to keep believing that big, transformational change is possible.  

Compass’ mission statement has been periodically tweaked and refined over the past 18 years. The heart of it has not changed, and is not changing today. With the help of our stakeholders, including our governing board, client advisory board, and staff, we have simply made some updates to reflect the full scope of our work as the organization has evolved and grown over the past several years.  

Our hope and intent are that this new vision and updated mission strike you not as a departure from, but rather as an affirmation of the Compass that you already know, admire, and champion.  

Compass’ Executive Team at our State of the Organization event in October, along with Client Advisory Board members Sabrina Nunez-Diaz and Telesha Mervin (4th and 3rd from right)

Our next strategic plan

Over the past few years, Compass has been working to develop proof of concept for breakthrough national scale of the Family Self-Sufficiency (FSS) program. I was brought to Compass in 2019 to help co-create and lead this work. As our country continues to grapple with historical economic disparities further exposed by the pandemic, as well as persistent racial inequities and the racial and gender wealth divides, policymakers and others are paying attention to the importance of asset building. Programs like FSS have drawn increasing support from the federal administration, Congress, state governments, philanthropy, and other stakeholders. 

Compass is uniquely positioned to capitalize on this environment with our new strategic plan, which, in part, expands our work on FSS in three areas: 

  • We will work with our current partners to continue to implement our high-impact model for the FSS program, and seek to partner with additional large public housing authorities and private affordable housing owners 

  • We will further explore and refine our field-building, training, and technical assistance offerings for other FSS practitioners 

  • We will increase our capacity to shape policy, leveraging our work on the ground to push for the change we know is possible.  

As part of this work, and in keeping with our new vision, we will also pursue a strategy to pilot an opt-out model for FSS, which draws on the success of this approach for increasing participation in employer-sponsored retirement plans. Our goal is to build the conditions for a broader national demonstration of an opt-out model for FSS within the next seven years.   

And finally, we know that FSS is one of many possible tools to support families with low incomes to build assets. In addition to broadening and deepening our work in FSS, we will also explore and test other channels for asset building that have the potential to anchor our work well into the future. 

I am excited to get to work on this new plan, and grateful to do so in partnership with Compass’ dynamic Executive Team. Carrying out this new plan, living the Compass mission, and reaching our new vision will take all of us. I look forward to being in conversation with you about these updates and how they will shape our work moving forward.  

Sincerely, 

 

Markita Morris-Louis 
CEO 

HUD releases economic justice agenda highlighting potential for FSS scale

Earlier this month HUD released Bridging the Wealth Gap, their economic justice agenda that will better support renters to build assets through savings, credit building, and banking.

The agenda includes expanding Family Self-Sufficiency (FSS) programs, like those Compass runs, that combine the savings opportunity with high-quality financial coaching to help families build savings.

We’re especially excited to see HUD consider the future of FSS as an opt-out program - defaulting families into FSS from the start rather than asking them to go through the administrative burden of applying and enrolling on their own. This has the potential to connect over 2.2 million families with FSS! Compass has been a strong advocate for the opt-out model with HUD, based on feedback from our Client Advisory Board and learnings from our Rent to Save opt out pilot with Cambridge Housing Authority.  

This agenda marks a shift in how HUD will run "self-sufficiency programs” like FSS, focusing less on wages and jobs and instead on facilitating savings, better access to safe financial services, and credit building. It’s a great step toward ensuring people with low incomes can build assets, plan for the future, and move their families forward.  

Compass applauds HUD’s focus on reparative economic mobility measures. We look forward to continuing to advocate on behalf of our clients and families to make programs accessible, people-centered, and equity-driven.

Click here to read the full report.

Compass to host 6th bi-annual National FSS Conference

Compass Working Capital is excited to host the 6th bi-annual National FSS Conference: Imagining the Future of FSS, on October 24-25th. This hybrid event will take place both in Philadelphia and virtually.

The conference is a one-of-a-kind event for practitioners, thought leaders, funders, and other FSS stakeholders from across the country to come together for two days of learning and networking.

The conference includes interactive breakout sessions, plenary sessions, and keynotes on topics such as innovations in the asset-building field, the new HUD regulations, FSS program management best practices, and client-centered financial coaching. Our 2020 conference drew over 460 attendees representing over 205 organizations and 39 states.

Passes are on sale now:

  • In-person: $250

  • Virtual: $150

Past speakers included leaders from the Department of Housing and Urban Development, Abt Associates, The Aspen Institute, Center on Budget and Policy Priorities, Credit Builders Alliance, National Housing Trust, ideas42, and others.

Questions? Contact us at fsslink@compassworkingcapital.org.

Interested in sponsoring the National FSS Conference? Click here.

Compass awarded multiple scholarships from AFCPE® to support ongoing professional development of financial coaches

We are pleased to announce that the Association for Financial Counseling & Planning Education® (AFCPE®) has awarded Compass with six AFCPE Strategic Impact Fund scholarships for the AFC® (Accredited Financial Counselor) program.  

Compass is committed to investing in the ongoing professional development of our staff to help ensure that the highest quality services are offered to our clients. The AFC® certification is well respected in the field of financial counseling and education and offers personal-finance professionals the skills and knowledge to assist clients in complex financial decision-making.

Tania Shabazz, Compass’ Financial Services manager, will be supervising the cohort of scholarship recipients: “As someone who has completed the AFC® certification, I find the continued access to the AFCPE® community and its network of professionals, resources, and ongoing professional development opportunities invaluable to my growth as a financial coach and strengthening my ability to support families on their financial journeys. I am excited to see how my fellow colleagues grow through this process, broadening and enhancing their work with families!”

Compass is grateful for the generosity of AFCPE® as well as their belief in the services we provide and families we serve.

First-ever evaluation of FSS programs by multifamily owners released

Earlier this fall Compass announced the first two reports in a series of studies on the impact of our FSS programs. Today, we’re excited to share the latest in our on-going research series conducted by Abt Associates that analyzes the impact of our FSS programs run in partnership with private property owners. This is the first study of it’s kind for FSS programs run with private, multifamily housing providers.

In 2016, Compass entered a partnership with the Preservation of Affordable Housing (POAH), a nonprofit housing provider, to offer our model for the Family Self-Sufficiency (FSS) program to POAH residents - one of the first partnerships of its kind in the country. This study finds that after 2.5 years in the program, program participants:

  • Increased their annual income by $1,933 - a 17% increase compared to matched peers

  • Reduced their income from public benefits by $343 - a 99% decrease compared to matched peers

These promising early findings build confidence that we can achieve FSS program outcomes with private owners that are similar to the strong outcomes seen in our partnerships with public housing authorities.

Private owners have only become eligible to offer FSS to residents in the last 5 years; the study bolsters the case for more owners to offer the program to help residents increase their earnings and build financial security.

Special thanks to our partners at POAH and to the funders that supported this research. You can read more about this series of research from Abt Associates by clicking here.

New research contributes to growing body of evidence that FSS programs run by Compass are cost-effective and support families to substantially increase earnings

As part of our current strategic plan, Compass has been focused on expanding the evidence base for the impact of our model for the Family Self-Sufficiency (FSS) program on participating families. Two reports released recently by our evaluation partners at Abt Associates found that over the course of their time in the program, Compass FSS participants earn more money and receive less public assistance than their matched peers. What’s more, the study found that Compass FSS programs are highly cost-effective, producing over a 2:1 return on investment.

The report is based on programs that we have run in partnership with Cambridge Housing Authority, MA Department of Housing and Community Development, Metro Housing|Boston, and Lynn Housing Authority and Neighborhood Development.

Highlights of the reports demonstrate that Compass FSS participants had:

  • Annual household earnings that were $4,997 (21%) higher than the comparison group just 1.5 years after enrollment

  • Annual household earnings that were $6,032 (23%) higher than the comparison group 3.2 years after enrollment

  • Annual public assistance income that was $249 (39%) lower than the comparison group.

These outcomes help to demonstrate that well-run FSS programs with a focus on asset building hold tremendous potential for women and families to build significant earnings that can set them up for long-term financial security. With nationwide FSS enrollment rates relatively low at only 3% of an estimated 2.2 million eligible households, this report underscores the importance of increasing participation in the FSS program in Massachusetts and across the country. Compass remains committed to reaching our goal of reaching 220,000 households with our model for the FSS program by 2030, through our direct service partnerships, our field-building learning platform FSS Link, and other efforts.

These reports are the first in a series of publications that Abt Associates will release this year on the impact of the FSS programs on families’ abilities to build financial stability. Stay tuned for future releases throughout the year. Special thanks to our program partners for their participation in this study: Cambridge Housing Authority, MA Department of Housing and Community Development, Metro Housing|Authority, and Lynn Housing Authority and Neighborhood Development.

CEO Transition Announcement

CEO Transition Announcement

After 17 years at the helm, Sherry Riva, the Founder and CEO of Compass Working Capital, has announced that she will be stepping down from her role as CEO in January 2022. The organization’s Board of Directors has unanimously approved the appointment of Markita Morris-Louis, Esq., as the organization’s next CEO. Ms. Morris-Louis currently serves as the organization’s Chief Strategy Officer.

A letter from Sherry Riva on the upcoming CEO transition

Sherry%252BRiva%252B-%252BHeadshot.jpg
 

Dear friends,

I am writing to share some important news today with all of you who are part of our extended Compass community, which is that I have decided to step down from my role as CEO. And, in the same breath, I am writing to share (and would shout from a rooftop, if I could) that our Board of Directors has unanimously and enthusiastically approved the appointment of our Chief Strategy Officer Markita Morris-Louis as the next CEO of Compass, effective on January 1, 2022. You can view a formal announcement about this transition here.

Although I know that words will fall short of what I hope to convey, I wanted to take a moment to share why I came to this decision, why now, and why I am as hopeful as I have ever been about Compass and our future.

As many of you know, I started Compass 17 years ago, with a group of nine families in Roxbury, Massachusetts. At the time, I wasn’t setting out to be a social entrepreneur or to build a national organization. I had recently left my job as the executive director of a transitional women’s shelter in Seattle. I was a young mom, with a four-week-old baby named Hope and a two-year-old named Maya. Then, as now, I was driven by a passionate belief in people, in their dignity and aspirations. I often share how my first role at Compass was as a financial coach, partnering directly with hundreds of women and their families and supporting them to access economic opportunities and achieve their goals and dreams. I loved being a coach – listening to and learning from my clients and their families, celebrating their successes, experiencing a sense of grace and our shared humanity in the most unconventional moments, and striving to practice what journalist and writer Isabel Wilkerson describes as radical empathy, “the kindred connection from a place of deep knowing that opens your spirit to the pain of another as they experience it.” What I have always cherished most about our work at Compass are our clients’ voices and stories, beautiful and powerful stories that lodge in your heart, stories that never fail to lift and inspire, even during the most difficult times.

It isn’t easy to step away from the work I have poured my heart into for nearly two decades, building it from the ground up, at times almost willing it into being, and to keep going. I love this work – our mission, our clients, and our team. Compass has deeply shaped who I am, my sense of purpose, what I believe in, what I fight for, how I spend my time, what I read, what moves me, and what fills me with hope.

So why now? A few things are true. First, all is well, better than ever in fact - both with Compass and with me. I am as hopeful as I have ever been about Compass’ future. The organization is in a strong, sustainable place. Today, we are a nearly $9 million organization, with field offices in Boston and Philadelphia, serving thousands of families per year, influencing national practice and policy to ensure that wealth building is the norm and not the exception in our nation’s anti-poverty work, and connecting our work to broader efforts to help close the racial and gender wealth gaps. I am confident that, from this place of strength, we are ready for a leadership transition. We are also nearing the end of our current strategic plan, and in January 2022 we will begin to develop a new strategic plan to guide us through the next phase of growth and impact. The challenges of the last year have only heightened the urgency of our mission, accelerated innovation across the organization, especially in our ability to deliver our core services remotely, and in many ways brought our team and Board closer together as we have supported each other during a time of tremendous loss and suffering, in the world around us and in our own communities and families.

Second, it is incumbent on me, as a leader and especially as a founder, to take seriously the responsibility of positioning the organization for future growth and creating space for new leadership. Founder successions are notoriously difficult in the nonprofit space, and there is no playbook or script on how to do this well. I have tried to approach this process with integrity, intention, and a focus on equity, always thinking first and foremost about how best to deliver on our mission and our vision for impact, especially at this moment in Compass’ history. I have known Markita for more than four years, and in the spring of 2019, after working closely with her to launch our Philadelphia partnership, I recruited her to Compass with an eye toward her being able to step into the CEO role. In a word, Markita is dazzling. She brings more than twenty years of experience in affordable housing, financial capability, law, and nonprofit management, along with a deep commitment to our mission. And she is one of the most talented leaders I have ever met. Markita combines a bold, inspiring, and equity-focused vision with a tireless focus on execution. Over the last two years, she has ushered in a new phase of growth, impact, and innovation at Compass. Markita has championed and led our national scale strategy, including the development of new tech-enabled tools to serve our clients at scale and a significant expansion of our field building and policy work. She leads with strength, optimism, and grace, and always by example. Markita has been my right-hand person from the day she walked through our door, and it is overwhelmingly clear to me and the Board that she is ready and the right next CEO to lead Compass through its next phase of growth and impact. It is the right time for me to step back so that Markita can step up. It is a joy to do so. This, too, is what leadership about. 

Finally, it is also true that Compass has never been, and will never be, about me or any one person. Compass is about our mission and values, our clients and their families, and the impact we want to see in the world. From the beginning, Compass has always been a place of hope, dignity, and aspiration. As one of our graduates and now a colleague at Compass recently quipped, “You can’t spell compassion without Compass.” Even in the most challenging times, our superpower at Compass has always been our shared commitment to our mission and purpose, and an abiding belief in our clients and their ability to achieve their goals and dreams.

It is a joyful and hopeful moment for me as I get ready to pass the baton to Markita. I am also filled with gratitude that Markita is ready to lead Compass into the future. If you haven’t met her yet, I can’t wait to introduce you. And if you have met her, I know you are cheering too. I will be unfailing in my support for Markita, and I can’t wait to see what’s in store for Compass.

Finally, if I were in fact on a rooftop, you would see my hands on my heart, tears streaming down my face, and sharing my thanks with all of you – the most talented and passionate team I have ever known, a visionary and deeply mission aligned Board, dedicated housing partners, generous donors, ardent volunteers, and above all our extraordinary clients and their families. Thank you for building and believing in Compass. It is among the greatest blessings of my life that I will always be a part of Compass’ story, and that Compass, and all of you, will always be a part of mine.

I will step down in January 2022, and at that point I will transition to the National Advisory Board and serve in an advisory role to Markita. I look forward to connecting with many of you in the coming months and having more time to celebrate the last seventeen years and to look forward, with much hope, to all that is to come. 

With gratitude,

Sherry Riva
Founder & CEO

Compass hosts Spotlight on Tech

On Wednesday, May 19, Compass hosted our Spotlight on Tech - a deep dive into the tools and solutions our Strategy team built this past year to better reach more eligible families with our programs and services.

During a year of tremendous challenges, the Compass team embraced our core value of Going Further Together to accelerate our pace of innovation. The team developed two incredible new tools - an online enrollment portal and client coaching app - that enable us to scale the impact of our programs. You can learn more about this work by watching our Spotlight on Tech recording below.

Building these innovations is critical to the work we do and our goal to reach thousands of more families in the years to come. You can support this work by making a donation today.

Celebrating our Clients at the 2021 virtual Breakfast Benefit

On Friday, May 14, Compass hosted a virtual Breakfast Benefit to celebrate all that our clients and team have accomplished this past year despite tremendous hardships. We were thrilled to feature three incredible women who are participants in our programs to share their experiences: Veronica, Stephanie, and Simone. We encourage you to listen to their inspiring stories by watching our 30-minute video program below:

Our annual Breakfast Benefit helps us raise critical funds to support our mission. We hope you will consider making a donation to advance our work. Your donation will support families with low incomes to build savings and reach their goals.

Betty Francisco, Compass General Counsel, tapped to be CEO of Boston Impact Initiative

To our Friends and Supporters,

I am writing to share the news that Betty Francisco, General Counsel at Compass Working Capital, has accepted an offer to serve as the next CEO of Boston Impact Initiative (BII), a nonprofit investment fund that invests to narrow the racial wealth divide in Eastern Massachusetts. This is an incredible – and very well-deserved – opportunity for Betty, and we are thrilled for her and the Greater Boston community that she will be taking on this new role.

Betty Francisco, General Counsel

Betty Francisco, General Counsel

This news is bittersweet, as it does mean Betty will be stepping down from her role as General Counsel in May in order to take on this new position. However, she will remain very close to the organization: Betty has accepted my invitation to become a member of our National Advisory Board, and to continue to serve as an advisor to me and the team as we pursue our strategic growth goals.

Although I am incredibly sad to see Betty leave Compass, I am thrilled to see her transition into a role which is the right one for her at this moment in her career. I am also excited that Boston, and the broader impact investing community, will have the talent, heart, and vision of Betty Francisco at a moment in our nation’s history when we need more, and bolder, solutions to address the racial wealth gap at scale.

Betty joined Compass as the organization’s first-ever General Counsel in November 2017. In addition to leading the organization’s legal and compliance work over the past nearly four years, Betty has also spearheaded initiatives related to diversity, equity, and inclusion, and employee engagement; contributed to the organization’s strategic planning and growth as a member of the Executive Team; and taken on acting responsibilities in human resources, national strategy, and more. Her contributions to the organization will long outlast her time as General Counsel, and we will all miss working with her every day.

In a message to the Compass team announcing her transition, Betty reflected on what first drew her to Compass and made her want to join the team, as well as why she feels so drawn to taking on this new role with BII. “This past year, the COVID-19 pandemic, economic crisis, and racial reckoning have given me clarity around where I want to make the most impact at this time – that is transforming the capital landscape for entrepreneurs of color to close the persistent racial and gender wealth gaps.” Betty shared. “BII provides a fertile ground to grow a powerful investing and systems change model to uplift communities and businesses of color that are the backbone of our economy. It’s an opportunity that I could not pass up, especially because I know it intersects with the work we’re doing at Compass.”

You can learn more about BII and read a statement from Betty here.

Please join us in congratulating Betty and in wishing her the best in her new role.

Sincerely,

Sherry+Sig.jpg
 

Sherry Riva
Founder & CEO